How to Deliver Exceptional Customer Service Seminar
Date and Time
Tuesday Aug 14, 2018
7:30 AM - 9:00 AM EDT
Tuesday, August 14, 2018
7:30 - 8:00 am Registration & Neworking
8:00 - 9:00 am Program
Location
SUNY Adirondack
Center for Entrepreneurship
640 Bay Road, Queensbury, NY 12804
Fees/Admission
$15
Contact Information
Kate Baker
Send Email
Description
Customer service is how you interact with your customers or clients. Improving your customer service skills can lead to greater customer satisfaction, repeat business and prospective new customers.
Topics to be covered include:
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Stages of Customer Engagement
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Defining Customer Service
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Service Recovery
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Developing a Customer Service Culture
This seminar is great for professionals and business owners!
This event is part of a monthly seminar series presented by SUNY Adirondack, NY SBDC and the ARCC.
Register here.
